Frequent questions

Here we have collected the most usual questions and information

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What spare parts do we sell?

We sell most wheel motor parts for Husqvarna and Gardena. We offer complete repair kits suitable for the most common engines. For the older machines, we keep most things in stock such as gears in plastic and steel, washers, pins and wheel bearings. Renovation kits for front wheels and locking washers in stainless steel are also in stock. At Kliparservice you can simply find most things, the question is probably rather what we don't have when it comes to wheel motor parts! 😊

How quickly do we send the parts

The ambition is to always send the spare parts as quickly as possible. Orders before 22.00 are usually posted the next day. Customer service is a high priority as we know that the lawnmower would ideally be repaired yesterday 😊

Do we have repair instructions?

Yes, see the menu at the top of the page. There are both instructions and videos.

Problems with noise in the engines?

f the machine has worked over 5000 hours, it is very likely that the motors need to be refurbished. To avoid consequential damage to more gears, it is good to replace them before it wears out completely.
Symptoms of worn gears:   
• The engine clicks abnormally while driving and it sounds like the engine is gearing out.
• The machine swings uncontrollably.
• The machine cannot find its way to the charging station along the guide wire.
• If the machine spins more than normal.

How do I check the condition of the wheel motor in a simple way?

A simple test to assess the condition of the wheel motor is to pull forward/backward on the wheel. A new motor has a play of about 3mm measured on the outside of the wheel. If the measurement is about 10mm, the gearbox is worn and should be repaired. Even a large side gap, greater than 5mm, indicates bad wheel bearings. The best way to check the condition of the wheel motor is to unscrew it and inspect the gears.

What is the wear and tear on the engines?

Big engines (320,330X, 420, 430X, 440, 450X etc.)
In the large gearboxes, it is usually only the middle gear (sun gear) that wears out in the outermost part of the gearbox. Sometimes the four large planetary gears may also need to be replaced. This is usually due to broken teeth as they have been teething for too long, but sometimes also because the holes in the middle of them have become too worn.
Sometimes the plastic gears closest to the electric motor can have slightly enlarged holes, but this is nothing that affects durability. For a good lifespan of your wheel motor, the wheel bearings also need to be changed and the wheel axle fixed with thread locking in them.

Small motors (105,305,310, 315, Gardena)
In the small motors, it is usually the outer bearing with gears and planet holder pins that wear out. The pins become worn and the holes in the three planet gears become too large. In these small motors, even the center gear (sun gear) can wear out, usually as a result of bad wheel bearings. In some cases, even the beveled plastic gears driven by the electric motor can break. For a good lifespan of your wheel motor, the wheel bearings also need to be changed and the wheel axle fixed with thread locking in them.

Motors marked with Linix
These motors maintain a high quality and do not have the same type of defects as the other motors. The most common problem is that the plastic gears closest to the electric motor break. Sometimes the gears in the outer part closest to the wheel can also wear out. Wheel bearings can cut together and block the engine and this can lead to damage to the wheel axle. Even the wheel's planet holder pin can come off and block the rotation.

Engines marked with the Dunker motor (230, 260, 265ACX, early 330X)

Even these engines maintain high quality and if they are not mishandled they usually last a very long time. The most common problem is that the plastic gears closest to the electric motor break. Even the steel gears of the outer planetary stage, pins and the ring gear with internal teeth that enclose all the planetary gears can become worn out. Note! If you are going to screw with this type of engine, it is important to keep track of which gears were installed where. Otherwise, the risk is that gears will break when the machine is running again. This is because the gears are made of three different materials. The gears closest to the electric motor are made of plastic. The middle layer has sintered metal gears (rounded around the center hole) and the outermost layer has steel gears (angular around the center hole).

How long do wheel motors last

How long is the lifespan of the electric motors?
The electric motors are of very high quality. In my test machine (430X 2016), the electric motors have now run 15,000 hours and they show no signs of wear. According to my experience, it is only in isolated cases, under 1%, that the electric motor breaks. In the cases I have seen electric motors with bad bearings, the cause has been moisture damage.

How long does the gearbox have?
The gearboxes on the big machines usually wear out somewhere between 5000 and 10000 hours. They can then be repaired with a repair kit. The same also applies to the smaller machines, but with somewhat lower operating hours.

Error code for the wheel motors is shown in the display

For example. "Wheel motor right blocked"
If a similar error code appears in the display, it may be due to the following:

Generation 3 (310, 315, 320,330X, 420, 430X, 440, 450X)
If the engine turns but feels abnormally sluggish, this is likely due to one of the following reasons: In rare cases, grease may have penetrated the electric motor and blocks the rotation of the motor. This can be repaired by unfolding the pressings that secure the end and lightly tapping the motor shaft with a piece of wood. When the engine is split, the grease residues can be cleaned out so that the engine can spin freely again. Then the end is reassembled and the sprains are tapped back in. This can happen on both big and small engines. In some cases, the grease in the gearbox can also dry out so the gearbox runs sluggishly; this mainly applies to the small motors. Remnants of gears can block the rotation of the gears. On both large and small machines, gears can break and block rotation completely or partially

Generation 2 (220AC, 230ACX, 260ACX, 265ACX) also applies to 105/305
In these machines, the most common fault is that the main circuit board has been damaged by moisture. This is most easily checked by swapping the right and left wheel motor to see if the fault follows the motor. If the error follows the engine, it can be established that there is a fault with the engine. If, however, the error persists on the same side, it is the main circuit board that is defective.

What should I do to check that the repair has been carried out correctly?

Do a test of the wheel motors in the Tools menu. See procedure at the end of the Youtube clip as this is a hidden menu. Current consumption at full speed should not be much over 250mA. Check the power consumption once more after the machine has been running for a day.

What warranty do you have?

I am proud of my parts and know that they are of good quality and therefore have a 2 year warranty on my gears. This applies on the condition that you have been careful and followed the instructions in the YouTube clip. If you have done that, you will not have problems with sustainability for many years to come.